Meiqdad Hassani

IT Support

$55.00 / hr Afghanistan 3 years of experience

Work Experiences

Support Services

Fiverr.com
Worldwide
October 2022 Present
Contract: Freelance
freelancer

IT Support and Helpdesk

Kourosh Ray Pars Co., Network Production and Services Provider
Tehran-Iran
August 2021 Present
Contract: Full Time
• Determining company needs and coordinating the development and maintenance of
network and security infrastructures with the IT team.
• Ensuring secure and stable server connectivity and testing network protocols.
• Testing data exchange and communication between computers, routers, modems, and
servers and running diagnostic tests and performing repairs.
• Training Customer Company Stuff, preparing user manuals, and providing remote or onsite
technical support.
• software and hardware firewalls, VPN services, IPS, IDS and anti-virus sites, anti-ransomware.
• Advising and monitoring as well as checking for status of customers’ network security,
• Advising, guidance and supervising on systems’ adaptation and obligation of staff to
follow security standards.
• Commissioning network and system logging sites and log analysis for security and
threat managing purposes and events,
• Developing and updating methods of continuation and disaster recovery such as
various kinds of data backup, archiving, and data retrieval procedures.
• Designing and implementing safe virtual approaches and periodical assessing of virtual
Infrastructure.
• Managing accounts and access permissions and identifying illegal accesses.

• security assessing and responding to security threats, managing patch installation and hardware and software updates.
• Documenting and reporting the threats, events and done actions for systems and network security in company in order to enhance optimization.
• Researching and suggesting security upgrades and defining and executing projects in
• order to optimize network and security structure of the company and methods to respond to accidents and events

IT Support Contractor

CGI
Mazar-e-Sharif, Afghanistan
March 2019 February 2020
Contract: Contract

IT Assistant

ANAFAE
Mazar-e-Sharif, Afghanistan
February 2018 February 2019
Contract: Part Time
• Installing and configuring a new network.

• Setting up peripherals to complement the computer network.

• Maintaining and repairing networks, peripherals and helping colleagues troubleshoot the problem.
• Helping customers answering to emails and chats regarding technical issues.

• Keeping a detailed record about network configuration, peripheral specification, problems, and solutions.

• Initiating process improvement to answer users demand.
• Supervise and process help desk support requests.

• Perform routine PC maintenance.

• Update work station for office staff.
• Assist in software and hardware upgrades.

• Provide technical assistance to staff when needed.
• Responding to bulk email and faxes.

• Conduct meetings.

• Need to support other admin assistance.

• Uphold a strict level of confidentiality.
• Maintain an organized filing system of paper and electronic documents.

Education

Lynda.com

Ethical Hacking Network Security
January 2021 to July 2021

X-pert International Training and Testing Center

MCSA ICT
June 2021 to November 2021

X-pert International Training and Testing Center

CCNA ICT
January 2021 to May 2021

ICDL.org

ICDL Certified Microsoft Office
August 2020 to December 2020
Grade: 91%
I certified ICDL Certification By ICDL Organization

Aria University

Bachelor ICT
November 2016 to December 2020
Grade: 87%