Meiqdad Hassani
IT Support
$55.00 / hr
Afghanistan
3 years of experience
Work Experiences
Support Services
freelancer
IT Support and Helpdesk
• Determining company needs and coordinating the development and maintenance of
network and security infrastructures with the IT team.
• Ensuring secure and stable server connectivity and testing network protocols.
• Testing data exchange and communication between computers, routers, modems, and
servers and running diagnostic tests and performing repairs.
• Training Customer Company Stuff, preparing user manuals, and providing remote or onsite
technical support.
• software and hardware firewalls, VPN services, IPS, IDS and anti-virus sites, anti-ransomware.
• Advising and monitoring as well as checking for status of customers’ network security,
• Advising, guidance and supervising on systems’ adaptation and obligation of staff to
follow security standards.
• Commissioning network and system logging sites and log analysis for security and
threat managing purposes and events,
• Developing and updating methods of continuation and disaster recovery such as
various kinds of data backup, archiving, and data retrieval procedures.
• Designing and implementing safe virtual approaches and periodical assessing of virtual
Infrastructure.
• Managing accounts and access permissions and identifying illegal accesses.
• security assessing and responding to security threats, managing patch installation and hardware and software updates.
• Documenting and reporting the threats, events and done actions for systems and network security in company in order to enhance optimization.
• Researching and suggesting security upgrades and defining and executing projects in
• order to optimize network and security structure of the company and methods to respond to accidents and events
network and security infrastructures with the IT team.
• Ensuring secure and stable server connectivity and testing network protocols.
• Testing data exchange and communication between computers, routers, modems, and
servers and running diagnostic tests and performing repairs.
• Training Customer Company Stuff, preparing user manuals, and providing remote or onsite
technical support.
• software and hardware firewalls, VPN services, IPS, IDS and anti-virus sites, anti-ransomware.
• Advising and monitoring as well as checking for status of customers’ network security,
• Advising, guidance and supervising on systems’ adaptation and obligation of staff to
follow security standards.
• Commissioning network and system logging sites and log analysis for security and
threat managing purposes and events,
• Developing and updating methods of continuation and disaster recovery such as
various kinds of data backup, archiving, and data retrieval procedures.
• Designing and implementing safe virtual approaches and periodical assessing of virtual
Infrastructure.
• Managing accounts and access permissions and identifying illegal accesses.
• security assessing and responding to security threats, managing patch installation and hardware and software updates.
• Documenting and reporting the threats, events and done actions for systems and network security in company in order to enhance optimization.
• Researching and suggesting security upgrades and defining and executing projects in
• order to optimize network and security structure of the company and methods to respond to accidents and events
IT Support Contractor
IT Assistant
• Installing and configuring a new network.
• Setting up peripherals to complement the computer network.
• Maintaining and repairing networks, peripherals and helping colleagues troubleshoot the problem.
• Helping customers answering to emails and chats regarding technical issues.
• Keeping a detailed record about network configuration, peripheral specification, problems, and solutions.
• Initiating process improvement to answer users demand.
• Supervise and process help desk support requests.
• Perform routine PC maintenance.
• Update work station for office staff.
• Assist in software and hardware upgrades.
• Provide technical assistance to staff when needed.
• Responding to bulk email and faxes.
• Conduct meetings.
• Need to support other admin assistance.
• Uphold a strict level of confidentiality.
• Maintain an organized filing system of paper and electronic documents.
• Setting up peripherals to complement the computer network.
• Maintaining and repairing networks, peripherals and helping colleagues troubleshoot the problem.
• Helping customers answering to emails and chats regarding technical issues.
• Keeping a detailed record about network configuration, peripheral specification, problems, and solutions.
• Initiating process improvement to answer users demand.
• Supervise and process help desk support requests.
• Perform routine PC maintenance.
• Update work station for office staff.
• Assist in software and hardware upgrades.
• Provide technical assistance to staff when needed.
• Responding to bulk email and faxes.
• Conduct meetings.
• Need to support other admin assistance.
• Uphold a strict level of confidentiality.
• Maintain an organized filing system of paper and electronic documents.
Education
Lynda.com
Ethical Hacking
•
Network Security
X-pert International Training and Testing Center
MCSA
•
ICT
X-pert International Training and Testing Center
CCNA
•
ICT
ICDL.org
ICDL Certified
•
Microsoft Office
I certified ICDL Certification By ICDL Organization
Aria University
Bachelor
•
ICT